Customised in-house Training Seminars for Exporters & Importers

Information-packed seminars designed specifically to your company's requirements, and presented in your choice of full-day or half-day sessions to minimise disruption to your work and office routine.

These seminars are ideal for larger companies with a number of staff involved in the import and/or export process -- having all of them attend the same training ensures a similar level of knowledge across the whole team and presents an ideal forum for bringing up and resolving points of confusion.

Dates and locations:
can be arranged to suit you, wherever your offices are.

Who should attend:
Anyone in management, international sales, purchasing, accounts, shipping, distribution, inventory control, warehousing, or in some other way involved in your organisation's exporting and importing, will really learn and benefit from one of these seminars.

Why in-house training:
In many companies the responsibilities for the various tasks involved in exporting and importing are shared between staff whose primary function may lie in some other area. In other companies, the responsibilities are a full-time job, but often there is little or no formal on-the-job training, just the heavy hand of experience. But in most cases there is no-one within the company to whom the existing and new staff members handling these tasks can look for assistance and reliable up-to-date advice, so the company needs to turn to an external trainer to better equip them for their role. By having all the relevant personnel participate in the same training seminar, the existing different levels of skills and knowledge are built upon with the result that everyone is raised to a similar high standard. Each participant is then better equipped for their own duties and better understands their role within the overall process. Our customised in-house seminars are designed to your specifications for exactly these purposes.

Attendance:
to suit your requirements, in either one or two full-day sessions.

Objectives:
Over the course of this training, participants will be expected to acquire skills, knowledge and competence in whichever of the following modules are presented, as they impact upon the exporter and/or importer:

• International transport, including the role of the freight forwarder, seafreight, airfreight, overseas couriers, airmail, packaging
• Terms of trade, specifically Incoterms 2000
• Cargo insurance
• Documents, including commercial, transport, government and other paperwork
• Payment for goods, including pre-payments, open account, documentary collections, documentary credits (L/Cs), exchange risk
• Australian government involvement and assistance, including customs procedures, quarantine, Austrade and EFIC.

Training strategy:
Participants will be required to not only attend but be actively involved in the sessions. Training will be comprised of lectures, involvement by participants, audio-visual presentations including slides generated on Corel Presentations (TM) , and an interactive workbook.

Expected outcomes:
After participating in the seminar, and depending on modules presented, individuals will be able to:

• Analyse current and future transport needs and costs, within their organisation
• Determine the optimum transport methods for their products
• Understand the particular needs that international transport places on packaging of goods
• Determine and advise on the correct trade terms for their transactions, and the costs, risks and responsibilities these entail
• Ascertain whether they have an insurable risk, how to insure that risk and how to handle claims
• Ensure that the documentary requirements of their transactions are met
• Understand the various payment options and analyse the requirements of each
• Read and understand a documentary credit (L/C)
• Understand the various government requirements and assistance for exports from Australia and imports into Australia
• Realise that involvement in their organisation's exporting and importing is not simply an adjunct to some other tasks, but a vitally important specialist role demanding knowledge, skills and dedication.

Program design and presentation:
These seminars have been designed by Bob Ronai, JP, AIMM, MAIEx, and are presented by him. He holds a diploma in Export Management from the Australian Institute of Export, and various training credentials. Bob has over 40 years experience in exporting and importing as well as more than 16 years experience in the design and delivery of training in this field. He has presented seminars for the University of Western Sydney, Austrade, Australian Institute of Export (NSW), NSW Department of State Regional Development, Department of Immigration and Multicultural Affairs, Westpac Banking Corporation, Business Enterprise Centres NSW, and many more including corporate "in-house" training. These seminars are delivered in a down-to-earth, practical and non-threatening manner with a complete understanding of the participants' needs (no outside "experts", academics or sales representatives are used).

Cost:
We charge a flat fee which is dependent on overall duration and may include travel time. Travel costs are additional and if necessary include economy-class air fares and reasonable standard hotel/motel accommodation plus average price meals. The overall cost to you is the same whether you have three or fifteen (our maximum) attendees, so you can arrange extremely cost-effective training for your staff this way.

The next step:
Please contact us by phone, fax or email to arrange further discussions on how we can help you with training your staff to a high standard